Excellent customer service at McDonald’s

This morning I drove Kathryn to work, her car being in the shop today for a minor repair. She typically leaves for work about 90 minutes before I do, so I decided to skip my usual breakfast at home and grab something to eat after dropping her off. I had a hankering for a sausage … Continue reading Excellent customer service at McDonald’s

McDonald’s order-taker

Kathryn and I visited a McDonald’s today for the first time this trip. The store was near an autoroute just outside of Reims, France. Our order-taker was willing to pose for a photo: She spoke nine languages, repeated our order correctly the first time, charged us the right amount, and gave us a receipt without … Continue reading McDonald’s order-taker

Passing through Atlanta Hartsfield en route home

I’m at the Atlanta Hartsfield Airport in the boarding area for the flight back to Phoenix. After an exhausting flight from Johannesburg, at this point we’re roughly three-quarters of the way home. The formalities in Atlanta were tolerable. The low point, as usual, was the TSA checkpoint. For the second time this trip, it was … Continue reading Passing through Atlanta Hartsfield en route home